All Systems Operational

Updated a few seconds ago

We continuously monitor our service. Any issues will be posted here. We reserve a maintenance window every Tuesday and Thursday between 5am and 7am EST for system updates. No outages are expected during these windows, but there may be momentary disconnects as traffic is redirected from those nodes being updated.

Websites

www.transafe.com

Operational

Customer Portal

Operational

Management Portal

Operational

APIs

TranSafe

Operational

PaymentFrame

Operational

UniTerm Cloud

Operational

UniTerm Cloud Devices

UPP

Operational

RBA

Operational

History (Last 30 days)

Incident Status

Operational


Components

Websites, APIs, UniTerm Cloud Devices


Sub-Component

TranSafe, PaymentFrame, UniTerm Cloud, www.transafe.com, Customer Portal, Management Portal, UPP, RBA




October 21, 2021 22:00 EDT
[Investigating] Intermittent connectivity issues caused alerts at 10PM EST. One of our upstream providers started experiencing high packet loss and latency.

October 21, 2021 23:00 EDT
[Resolved] It was determined that a glitch in the router configuration prevented automatic failover from this provider. This issue has been corrected.
DNS outageOperational

Incident Status

Operational


Components

Websites, APIs, UniTerm Cloud Devices


Sub-Component

TranSafe, PaymentFrame, UniTerm Cloud, www.transafe.com, Customer Portal, Management Portal, UPP, RBA




October 6, 2021 13:52 EDT
[Resolved] A DNS outage caused a system outage from 1:40-1:50pm today. This has been resolved.